Training & Development Services is dedicated to developing high-impact, performance-based training and development solutions with our clients. Our mission is to help organizations reach their objectives through learning change.

Top Brass

These branded programs have a proven track record of effectiveness. They are typically two day interventions for a specific target audience. The case studies and scenarios may be varied for each client. At the end of the program participants are required to submit a project recording implementation of the concepts shared in the program.

  • Head Start Series
  • Presentations Powered Up
  • Think Tank for Problem Solving and Creativity
  • Conflict Resolution
  • Creativity Workshop
Prism Series

These programs are designed for 8 to 16 hours of delivery. The audience tends to be less specific than the signature programs. The program content is customized for the experience level and domain of the audience while the overall design remains the same.

  • Effective Business Communication
  • Team Building
  • Assertive Communication
  • Client Interfacing Skills
  • Cross cultural sensitivity/ Gender Sensitivity
  • Supervisory Skills
  • Time Management
Suite of Standard Programs

These programs are designed for a very diverse audience. The content is standardized, proven and applicable to a variety of situations that the audience would face commonly.

  • Business Through e-Mails
  • Listening Skills
  • Verbal Communication
  • Business Writing Skills
  • Interpersonal Effectiveness
  • Team Dynamics at Work
  • Outbound Team Building
  • Corporate Grooming
  • Business Etiquette
  • Telephone Etiquette
  • e-Mail Etiquette
  • Advanced Communication Skills
  • Negotiation Skills
  • Work Place Communication – Verbal Skills
  • Work Place Communication – Writing Skills
  • Leadership Skills
  • Interpersonal Skills
  • Communication & Mentoring Workshop
Long Term interventions

In some cases when a number of areas need to be addressed and when the need is critical, Gyana recommends 15 day workshops. Sustained training in 3 hour modules every alternate day ensures noticeable improvement in communication skills at the end of the program. The thorough assessment process allows us to track performance over the duration of the program. Areas typically addressed are language, communication, assertiveness among others. This is a custom program developed based on a thorough need analysis. Some of the areas that are typically addressed in long term interventions are:

  • Communication Skills
  • Client Interfacing Skills
  • Language Gym
  • Presentation Skills
  • E-mail Etiquette
  • Telephone Etiquette
  • Assertiveness at Work
Role Based Training Programs

These programs are specifically designed to map the competencies that participants who are stepping into a new role are expected to develop.

The various steps followed in the design of this long term intervention are:

Competency Mapping for each role – To identify the competencies required to effectively deliver the responsibilities of the role. The width and depth of the competencies are identified for each role.

Bench Marking – A set of profiling tools and questionnaires are used to derive a benchmark. After the training, participants will need to achieve this benchmark in order to show their understanding and application of the concept.

Training Design and Delivery – The standard methodology followed is used here with heavy customization for the role.

Certification Process – Participants who complete the training, project work and other follow up activities with consistency are certified for the role.

Those who go through role based training have reported improved efficiency, better relationships with teams and clients and an enhanced ability to handle stress on the job.

Some of the role based trainings delivered by Gyana are:

  • Role based training for Team Leads – Communication and Client interfacing Skills
  • Role based training for Module Leads – Communication and Client Interfacing Skills
  • Role based training for Tech Leads – Communication workshop
  • Role based training for Project Leads – Leadership Skills
  • Role based training for Delivery managers
Culture Studio Programs

Gyana's workforce has diverse corporate experience in India and abroad. Knowing a foreign language, exposure to foreign business culture and the ability to handle people from all over the world are essential skills today. Gyana offers foreign language and cross culture adaptation training courses. These courses benefit participants working with international clients or travelling abroad. The fit in easily and are able to become productive very quickly.

  • Survival French basic/ advanced
  • Survival Spanish basic/ advanced
  • Survival German basic/ advanced
  • Cross Cultural Adaptation – USA/ Canada/ Australia/ Malaysia
Agoge Series

We offer employability training for engineering and business schools across India. We leverage our experience with training at India's leading corporate and our association with NASSCOM to develop these intensive programs. The objective is to give each candidate the confidence to successfully take on their competition at the job market and transition to corporate life seamlessly.

  • Successful Interviewing Skills
  • Cracking the Group Discussions
  • Verbal and Quantitative Ability
  • Resume Writing
Gyana Live Webinars

For teams that are unable to take time off for classroom training Gyana also offers a flexible online training model. These web based sessions are typically two hours long.

Features like voting, application sharing, voice/ video features and instant messaging through an easily accessible meeting platform are used to make the session interactive. Participants overcome time, location and infrastructure constraints as they learn.

  • Communication
  • Team Work
  • Mentoring Skills
  • First Time Leaders
  • Emotional Intelligence
Project Specific Training

Due to our long term association with our clients, we are often engaged to work closely with entire project teams to identify and address their skill gaps. We use multiple approaches including on-the- floor observation and intervention, classroom training and experiential training.